The Contact Centre Network – Learning and Development in a Remote Environment

Event Phone: 0161 718 2624

This Month we take a look at the role of learning and development in a remote environment and how we leverage technology and new ways of learning to help agents lives easier and to help knowledge become more accessible and easier to retain. With a more disparate team and less learning by osmosis we have to embrace new ways of training and new ways of learning so come along and join us for the event on the 23rd, 1-2pm.