by FAB Solutions | Aug 6, 2021
Join us for October’s event where we are inviting two of my favourite compliance and complaints specialists to help us think of new ways we can tackle some of our common complaint challenges and First Call resolution issues, we’ll also be helping you make...
by FAB Solutions | Jul 20, 2021
Join us for September’s event where we will be sharing how you can use simple and effective techniques that don’t cost an arm and a leg, we’ll share some top tips and best practice to master your customer experience, avoid some common pitfalls and...
by FAB Solutions | Jun 24, 2021
Join us for Augusts events where we will be taking a deeper look into the role Behavioural science plays into the contact centre, how it impacts both the Customer Journey and your agents engagement and productivity, we’ll share some top tips and best practice to...
by FAB Solutions | May 27, 2021
Join us for July’s events where we will be taking a look at how to Create Great Customer Service and what the secret to this is from our Customer Service expert panel and we’ll be firing some questions at them to share their experiences and tackling your...
by FAB Solutions | May 6, 2021
Join us for June’s event where we will be taking a look at how we can create WOW moments in the Digital Journey and how we can help Customer’s Self serve and avoid creating a nightmare Customer Journey! We will be joined by guest panelists you will be...
